.senior oracle dba is responsible for maintaining and implementing database related activities, security and establishes policies & procedures for complex database management against agreed slas to ensure database service availability and reliability.general accountabilitiesoperate effectively with minimal supervision and within a clear accountability framework.active role as subject matter expert as oracle dba for 18c, 12c and 11gr2 and other database specialized areas.liaise with database service engineer on formalization/documentation of processes, procedures, standards, guidelines, template solutions, etc.provide oracle dba specific services to other parts of the organization such as service engineering and other run & maintain teams.use of end-to-end itil processes and tools in order to manage incidents, changes, assets, and service interruptions.promoting use of end-to-end processes such as incident management, change management, and situation management.ensure appropriate escalation actions are taken, using the global tools and processes available.involved in any operational changes to the service, organization, tools and processes.interface with other parts of the hosting & storage delivery organization in an open and constructive way.asset management: contribute to a 100% accurate administration of supported assets, agreed service levels and billing.work to solve problems, produce documentation, and share learning with counterpart teams.participate in on-call pager rotation for reactive support and respond to monitoring alerts in a timely manner.ensure that work is properly documented and saved in a central repository according to specific service guidelines.maintain a high level of customer satisfaction.conveys goals and objectives clearly, interprets customers' requirements and implements the expected service delivery.services impact: high indirect accountability; downtime of database services would have major potential impact on the customer's business.job qualificationseducation:bachelor's degree preferred.itsm foundation training required.preferred with certification in oracle database.technical skills3+ years of experience in a multi-disciplined it environment with strong background in service delivery, operational support, and proactive management.5+ years of experience with oracle rac dba.10+ years of experience in an it function.excellent technical knowledge of oracle 18c/12c/11gr2, oracle rac 11gr2/11gr1 on linux and unix.
accreditations like oracle certified professional are a plus.experience with oracle single node cluster.experience with integration and support of backup software (net backup, rman).experience with oracle database migrations, upgrades, and patching.experience in resolving complex database performance and application issues.oracle database tuning and performance - usage of statspack, awr, addm, ash and unix native commands