Summary*qualifications*:- target group accounts in the assigned geographic / vertical market and/or territory with an emphasis on proactive solicitation and account saturation- works collaboratively with off-property sales channels (regional sales offices, rep. Firms, etc.)
to ensure sales efforts are well coordinated- proactively identifies, qualifies, and solicits new business to achieve personal and sales revenue goals- achieve room night and revenue monthly sales goals and individual business goals- closes the best opportunities for the hotel based on the market conditions and hotel needs- understands the overall market in which they sell (i.e.
: competitors' strengths and weaknesses, economic trends, supply and demand, etc.
)- effectively manage and develop relationships with key internal and external customers, ensuring a high degree of customer satisfaction- builds and strengthens relationships with existing and new customers to include sales calls, entertainment, fam trips, trade shows, site inspections, etc.- effectively uses sales resources and administrative/staff support- generates contracts and creative proposals to meet customer needs- provides accurate, complete, and effective turnover to conference services- can develop clear and effective roadmaps / smart plans.- possesses effective communication skills- presents ideas, expectations and information in a concise, well-organized manner- continues communications with group contacts before, during, and after all meetings to encourage rebook of business or to solicit other business within the account- entertains group contacts while on property and in the marketplace.
sales managers may be required to entertain outside of normal office hours- travel to assigned geographic market, assigned territory or event location based on travel schedule- represent hyatt playa del carmen at trade shows and all functions which are related to the sales and marketing efforts of the hotel- participates in one on one meetings with the director of sales & marketing- attend all meetings related to the group sales department- must speak english and spanish