.about conduent: through our dedicated associates, conduent delivers mission-critical services and solutions on behalf of fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.you have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
*job description*:*job track description*:- requires formal education with expertise in a professional, sales, or technical area.- performs technical-based activities.- contributes to and manages projects.- uses deductive reasoning to solve problems and make recommendations.- interfaces with and influences key stakeholders.- leverages previous knowledge and expertise to achieve results.- ability to complete work self-guided.- college or university degree required.
*general profile*- performs routine assignments.- college or university degree required or equivalent work experience providing exposure to fundamental theories and concepts.- develops skills by performing structured work assignments.- uses existing procedures to solve routine or standard problems.- receives instruction, guidance, and direction from others.
*functional knowledge*- requires a conceptual understanding of theories, practices, and procedures.
*business expertise*- applies general knowledge of business developed through education or experience.
*impact*- impacts the accuracy of own work.- follows standardized procedures and practices to achieve objectives and meet deadlines.
*leadership*- no supervisory responsibilities.- responsible for developing technical contributions.
*problem solving*- uses existing procedures to solve standard problems.- examines information and standard practices to make sound judgments.
*interpersonal skills*- exchanges information and ideas effectively.
*responsibility statements*- attends meetings to record needed changes in service delivery processes and systems.- collects data from customers relating to systems and reports issues impacting service delivery.- documents basic business functional requirements.- obtains clarification from stakeholders for service delivery and/or system change needs.- assists with the collection of data required to compile project definitions and cost assessments.- helps to create project cost estimates by calculating work hours and required resources.- collects service level and operating metrics data for business operations reports.- develops basic knowledge of operating processes, user-based systems, and governing regulations.- performs other duties as assigned.- complies with all policies and standards