.5+ years of hands-on experience with operational parameters and troubleshooting for two (2) of the following: infrastructure/ systems administration / networking / devops /compute/ storage/ database/ big data and analytics/ application-level services/ serverless/ applications development in a distributed systems environment.- bachelor's degree in computer science, engineering, math, or related discipline required, or equivalent work experience.- able to communicate effectively in english, within technical and business settings.would you like to join one of the fastest-growing organizations within amazon web services (aws)?
at aws enterprise support, we're looking for a technical account manager (tam) to influence the largest enterprises in the world to gain the best value and service from aws.
in the role, you will support our customers' creative and transformative spirit of innovation across technology areas, such as compute, storage, database, big data, ai/ml, networking, serverless and more.
you will have the opportunity to be the technical leader to fortune 500 enterprises while being their advocate, and 'voice of the customer' to aws product teams.key job responsibilitiesas a tam, you will craft and execute technical cloud strategies to drive customers adoption and use of aws services.
your technical acumen and customer-facing skills will enable you to effectively represent aws at our customer, and drive discussions with senior leadership regarding operational excellence, cloud maturity, support, and risk management.you will provide advocacy and strategic technical guidance to plan and build solutions using best practices, and proactively keep the customers aws environments operationally healthy.
the close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from aws.
this position will require the ability to travel 10% or more as needed.the tam is the centerpiece of value to our enterprise support customers.
if you wish to be at the forefront of innovation, come join us!A day in the lifeabout the teamaws sales, marketing, and global services (smgs) is responsible for driving revenue, adoption, and growth from the largest and fastest growing smallabout awsdiverse experienceswhy aws?Amazon web services (aws) is the world's most comprehensive and broadly adopted cloud platform.
we pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to global 500 companies trust our robust suite of products and services to power their businesses.inclusive team culturehere at aws, it's in our nature to learn and be curious.
our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences