Reporting to the quality manager, the quality engineer will plan, coordinate, and manage the development and implementation of all aspects of the company quality assurance program. Additionally, the role will be responsible for sharing lessons learned and best practices identified at the site with the global quality organization.
duties & responsibilities
prioritize and manage qa activities and workload to support the strategic goals of the company.
collaborate with senior leadership to align process improvement efforts with organizational goals and objectives, ensuring strategic alignment and driving a continuous improvement culture throughout the company.
manage the iso 9001:2015 certification process.
manage the quality management systems (qms).
oversee external and internal audits.
review and action customer incidents and inquiries.
lead corrective action processes to ensure that identified causes are adequately addressed.
lead problem-solving and root cause identification efforts.
lead new product qualifications for both product performance and manufacturability.
lead continuous improvement teams using lean and six sigma tools, including value stream mapping, cpk/ppk, gr&r, spc, control plans, sampling plans, kaizen, 5s, statistical analysis, smed, 5 why’s, root cause analysis, voc, qfd, error proofing, robust design, fmea, cause and effect diagrams, and pareto analysis.
support supplier qualification and issue resolution.
coach and counsel employees on performance deficiencies and document as required.
support the development of the quality management system to manage site-specific programs.
support the development of the quality management system to manage regulatory compliance.
additional duties as assigned.
diversity & inclusion
we believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
the individual
bachelor's degree in engineering (industrial, mechanical, or manufacturing preferred).
knowledge and understanding of qms processes and iso 9001.
certification as internal auditor or lead assessor.
demonstrated experience in quality management tools, such as control plans, kaizen, 5s, statistical analysis, root cause analysis tools, corrective action systems, fmea, ippap, and cause and effect diagrams preferred.
demonstrated experience in data visualization in microsoft excel and/or other data visualization tools such as power bi.
effective written, verbal, and presentation skills.
demonstrated ability to persistently pursue and achieve results, using data/analytics to proactively monitor and review plans to hit or exceed targets and drive continuous improvement.
knowledgeable and demonstrated experience in understanding technically complex problems.
ability to work independently.
must be able to communicate with all levels of management.
must be detail-oriented and a team player.
ability to read and interpret drawings.
must be flexible in work duties and schedule.
strong knowledge of quality management principles and best practices.
about smiths
at smiths, we apply leading-edge technology to design, manufacture, and deliver market-leading innovative solutions that meet our customers' evolving needs and touch the lives of millions of people every day. We are a ftse100 global business of around 14,600 colleagues, based in 50+ countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity, and supporting new homes. Our products and services are often critical to our customers’ operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge, and are attracted by the idea of working at a business with a 170+ year history of innovation, and five global divisions, all experts in their field.
about john crane
john crane is a global leader in rotating equipment solutions, supplying engineered technologies and services to process industries. The company designs and manufactures a variety of products, including mechanical seals and systems, couplings, filtration systems, and digital diagnostics technologies. John crane customer service is accessed through a global network of more than 200 sales and service facilities in over 50 countries. Global reported revenue for fiscal year 2021 was in excess of $1 billion usd. John crane is part of smiths group, a global leader in applying advanced technologies for markets in threat and contraband detection, energy, medical devices, communications, and engineered components.
additional information
* under no circumstances shall staff be charged any fee or other costs in relation to their recruitment to work at smiths, whether directly or indirectly. Any recruitment fees shall be paid by smiths.
* smiths will not employ anyone below the age of 18. Smiths will take reasonable steps to satisfy itself of the member of staff’s age before that person starts work at smiths. When persons under the age of 18 are employed, they must not do work that is mentally, physically, socially, or morally dangerous or harmful or interferes with their schooling by depriving them of the opportunity to attend school.
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