Recognized company in the customer service and call center sector, with a history of excellence in the provision of technological services. We offer a dynamic and collaborative work environment, providing opportunities for professional growth and personal development for our team. location: guadalajara, jalisco.
job requirements
* university education with a degree.
* advanced english.
* advanced call center experience.
* advanced personnel management skills.
job responsibilities
* supervise the provision of service in compliance with contractual commitments.
* ensure compliance with sla parameters in the account.
* review and supervise projects to ensure quality and timely delivery.
* resolve technical and operational problems efficiently.
* manage the allocation and retention of resources for effective delivery.
additional benefits and perks
* competitive monthly salary of 45,000 to 55,000.
* medical, dental and vision expenses.
* major medical expenses insurance.
* 30 days of christmas bonus.
* 14 days of vacation.
* profits.
* quarterly bonuses.
* professional growth and development opportunities.
* collaborative and dynamic work environment.
* additional benefits such as bonuses and work tools.
join our team and be part of a leading company in the customer service and call center sector. We look forward to counting on your talent and experience to continue providing quality services to our clients!
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