*position: l2 production support engineer*location*:remote - mexico*industry - sector*:financial services - banking*what you'll do?
*- l2 production support*what you'll bring*:- experience as a l2 support engineer- good communication skills with ability to articulate the technical and functional aspects of development/production problem to help drive solutions with app dev teams and senior stakeholders- itil process experience with service mgmt., knowledge mgmt.,- incident mgmt- hands-on experience in sql (pl/sql)- capable to analyze joint's, store procedures and triggers- unix and shell scripting are mandatory.- capable to monitor processes and scripts errors- hands-on read and debug code (java or any oop language)- skilled in debugging and troubleshooting.
ability to perform rca*soft skills*:work underpressure, quality at work, results orientedtipo de puesto: tiempo completosueldo: $50,000.00 - $81,000.00 al mestipo de jornada:- lunes a viernespregunta(s) de postulación:- cuantos años de experiência tienes como ingeniero de soporte de producción?Experiência:- servicios financieros: 3 años (obligatorio)- ingeniería de procesos: 3 años (deseable)idioma:- inglés (obligatorio)lugar de trabajo: empleo remoto