Ensure customer demand is met keeping continental's interests and necessities fulfilled.
Information set up and maintenance in sap system.
Maintain a functional and polite relationship with customers, as well as with internal staff within the company.
Work together with customer demand planner on ramp up / phase out of programs and eng changes.
Ensure optimal inventory levels for finished products and their correct shipment.
Work together with traffic dept to ensure the best transportation mode, look for costs reductions and fulfill customer's interests without damaging internal ones.
Daily follow up on material shortage from suppliers and timely and accurate communication with customers.
Escalation on supplier delays to avoid impacts in production and customer lines.