We are excited to announce an opportunity for a *chief business analyst* to lead our team in harnessing the power of business intelligence tools to deliver impactful data-driven results.
*responsibilities*
- lead collaboration with the product owner and senior management to deeply understand business strategies, long-term objectives and user needs, serving as a strategic advisor and the primary product sme for the development team
- define high-level mvps and outline strategic roadmaps for delivering continuous value using epics and features
- independently create and refine user stories based on complex and often ambiguous feature definitions
- develop and communicate technical and system integration strategies, tracking interdepartmental dependencies and ensuring organizational coherence
- lead the qa and development teams in devising comprehensive test strategies and plans based on acceptance criteria, with an overview on risk assessment
- oversee and guide the delivery and implementation of features and capabilities, ensuring firm alignment with business strategies and user expectations
- conduct high-level investigation and troubleshooting of production issues, resolution, or escalation management as necessary
- drive impact analysis to aid in strategic prioritization and expedite the definition and refinement of features and user stories across multiple projects
- monitor, measure, and report the success of products and processes ensuring they meet comprehensive compliance and risk policies
- mentor junior business analysts in best practices, troubleshooting and effective communication
*requirements*:
- 7+ years of experience in business analysis
- 2+ years of leadership experience in managing cross-functional teams and projects
- proven experience in developing, maintaining, and overseeing the use of bi tools such as tableau and power bi
- advanced proficiency in writing and reviewing sql queries and overseeing others in this capacity
- deep familiarity with salesforce integrations, administrative settings, and power bi strategic deployment
- expertise in creating, maintaining, and comprehensively sharing complex business flow diagrams across the organization
- advanced troubleshooting skills with the capability to lead investigations, resolve complex issues, or escalate problems with strategic implications
- comprehensive understanding of risk management, compliance policies, and procedures related to sophisticated business processes
- fluent english language skills at b2+ proficiency level
*nice to have*
- demonstrated experience in building and leading teams that maintain performance measures in tableau
- background in supporting legacy and cloud bi environments
*we offer*
- career plan and real growth opportunities
- unlimited access to linkedin learning solutions
- international mobility plan within 25 countries
- constant training, mentoring, online corporate courses, elearning and more
- english classes with a certified teacher
- support for employee’s initiatives (algorithms club, toastmasters, agile club and more)
- enjoyable working environment (gaming room, napping area, amenities, events, sport teams and more)
- flexible work schedule and dress code
- collaborate in a multicultural environment and share best practices from around the globe
- hired directly by epam & 100% under payroll
- law benefits (imss, infonavit, 25% vacation bonus)
- major medical expenses insurance: life, major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- grocery coupons
- 30 days december bonus
- employee stock purchase plan
- 12 vacations days plus 4 floating days
- official mexican holidays, plus 5 extra holidays (maundry thursday and friday, november 2nd, december 24th & 31st)
- monthly non-taxable amount for the electricity and internet bills
epam is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.