.overview:this role will be responsible for leading the quality and continuous improvement within the pas operation, with the vision of establishing and maintaining a continuous improvement culture, within the team, focused on high quality processes, utilization of technology, project delivery, analysis / reporting and enhance our operational procedures.duties include:- gather feedback from internal clients (meetings, focus groups, surveys, etc.) to identify process pain points and propose solutions to eliminate them- develop and maintain a framework for predictive and operational analytics, to aid the operational teams and retail managers to take data driven decisions in their areas- support pas leadership in various business management topics, like new process implementation, audit preparations, internal controls, compliance action plans, etc.- develop and maintain pas controls and monitoring, anticipate, and identify business risk, and monitor progress culminating in monthly reviews that compare actual performance with business expectations and report risk trends through frequent communication.- ensure that adequate and accurate reporting is in place to manage business trends and identify areas where we can improve and grow. Lead a small team of analysts to support in the delivery and documentation of projects.*responsibilities*:- improve operational management systems, procedures, processes and best practices- help the organization's processes remain legally compliant- examine financial data and use them to improve profitability- manage budgets and forecasts- lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities.- build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions.- design and build technical processes to address business issues.- oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics.- recruit, train, develop and supervise analyst-level employees.- ensure accuracy of data and deliverables of reporting employees with comprehensive policies and processes.- oversee the data/report requests process: tracking requests submitted, prioritization, approval, etc.- develop and implement quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory requirements.- anticipate future demands of initiatives related to people, technology, budget and business within your department and design/implement solutions to meet these needs.- organize and drive successful completion of data insight initiatives through effective management of analyst and data employees and effective collaboration with stakeholders