Quality control:
1. implement and oversee inspection and testing procedures for raw materials, processes, and finished products.
2. conduct internal and external audits to ensure compliance with standards such as iso 9001, or other applicable regulations.
problem solving:
1. investigate and analyse quality issues in products.
2. implement corrective and preventive actions to minimize defects.
3. work with the production team to resolve technical quality-related issues.
documentation management:
1. develop and maintain quality records, control plans, and standard operating procedures (sops).
2. create quality performance reports and metrics (e.g., ppm, scrap rates).
continuous improvement:
1. lead projects to optimize manufacturing processes and reduce waste.
2. apply improvement tools such as 5s, lean manufacturing, or six sigma.
customer support:
1. collaborate with customers to understand and meet their technical specifications and requirements.
2. handle quality complaints and coordinate solutions with the customer.
training:
1. train staff on quality-related topics, standards, and manufacturing practices.
2. ensure all employees are aware of quality procedures and policies.
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