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company description
the ward law group, voted best places to work for the past two years, is where your work really matters! Where serving the community and genuinely driving results have made us a leader in personal injury. We offer an innovative and fast-paced, ever-evolving environment that allows you to earn as you grow. We empower our employees to make the best decisions to impact our clients through collaborative team efforts. We are a nontraditional, highly accountable, yet vibrant group of professionals. Get ready to experience a comfortable atmosphere as our onboarding process allows for a soft place to land.
our core values are service to our clients, service to our teammates, and service to the community, along with faith, accountability, leadership, and loyalty.
job description
our law firm, the ward law group, is currently hiring virtual assistants with customer service and sales backgrounds. We have openings in different departments of the firm (training is provided - no prior legal experience needed).
as a virtual assistant, you will work from home; your contract will be as an independent contractor, and we offer full-time positions (40 hours per week). We are looking for candidates that have experience in sales and customer service, with the ability to adapt easily to changes and work in a fast-paced environment, and the ability to work independently.
schedule availability is required (40 hours per week - 2 days off; based on schedule need, you might have to work 1 day of the weekend within the same 40 hours).
virtual assistant responsibilities will vary depending on the department you are hired for, some are but not limited to:
* answer, screen, and forward incoming calls to the appropriate person.
* taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable.
* log phone calls and documents into an online document management system.
* assist office staff with clerical duties to include faxing, copying, and organizing/maintaining files.
* maintaining frequent communication with clients and answering questions.
* obtaining insurance coverage information timely.
* following up with medical treatments and ensuring proper care.
* obtaining medical provider records and bills.
* communicating with insurance companies on treatment status and updating adjuster information on the system, among other responsibilities.
salary: usd $1,000+ per month (compensated based on experience and skill set).
qualifications
virtual assistant job qualifications and required skills:
* must speak english and spanish fluently.
* must have a computer (desktop or laptop) core i5 or above, 12 gb of ram, at least windows 10 installed.
* usb noise-cancelling headsets.
* webcam for daily meetings and huddles.
* internet speed must be 35mbps download and 15mbps upload.
* commitment to work overtime on occasion.
* have solid written and verbal communication skills.
* ability to be resourceful and proactive when issues arise.
* must be a self-starter and multi-tasker.
* ability to work independently.
to apply, please send your updated resume in english and a two (2) minute video (in english) introducing yourself and your work experience.
video instructions:
* to record the video, you can use loom or a regular video with your cellphone; send us the google drive link with your video attached, please make sure the google drive link is set up as public.
* tell us about yourself and previous work experience and skills learned.
* tell us about your work-from-home setup (details of your computer, internet speed, and other details you would like to share).
seniority level
* entry level
employment type
* contract
job function
* legal
industries
* legal services
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