Job title: onsite manager (must be fluent in english and spanish)
location: sayulita wellness retreat center, la cruz nayarit, mexico (you need your own accommodations and transportation to the retreat)
compensation: $2,000 mxn per day (starting at 21 days per month, eventually it will be every day)
about us:
sayulita wellness retreat center is a sanctuary for mind, body, and spirit, offering transformative wellness experiences in the heart of sayulita. We provide holistic programs, including psilocybin-assisted retreats, in a serene, supportive environment. Our mission is to guide guests on their journey toward healing and self-discovery through mindful practices and plant medicine.
position overview:
we are seeking an organized, compassionate onsite manager to oversee the day-to-day operations of our retreat center. This individual will play a key role in maintaining the flow of our programs, ensuring guest satisfaction, managing staff, and upholding the high standards of sayulita wellness retreat. The ideal candidate will have a background in hospitality or wellness retreat management and a deep commitment to holistic healing practices.
key responsibilities:
1. scheduling and coordination:
o develop detailed schedules for retreats, including ceremonies, therapies, and daily activities.
o ensure seamless coordination between staff, therapists, facilitators, and guests.
o confirm therapist availability and ensure proper session coverage.
2. facility oversight:
o monitor the retreat’s facilities, including electrical systems, air conditioning, and safety equipment.
o conduct pre- and post-retreat inspections to ensure cleanliness and functionality.
o oversee procurement and maintenance of supplies and amenities.
o facilitate opening and closing ceremonies, ensuring smooth transitions and a serene atmosphere.
o serve as the primary point of contact for facilitators, supporting ceremonial logistics.
o ensure guest safety and comfort during plant medicine ceremonies.
3. staff & operations management:
o recruit, train, and manage staff; conduct regular performance reviews.
o create balanced staff schedules and ensure clear communication of responsibilities.
o foster a supportive work environment, promoting team cohesion and accountability.
4. guest experience optimization:
o develop strategies to enhance guest satisfaction throughout the retreat.
o address guest concerns promptly, ensuring a nurturing and inclusive environment.
o uphold and enforce retreat guidelines with respect and diplomacy.
5. documentation & compliance:
o manage participant documentation, ensuring all necessary forms are complete and securely stored.
o maintain compliance with legal and safety regulations related to plant medicine.
o keep organized records of facility maintenance, participant feedback, and staff schedules.
6. communication & problem resolution:
o maintain open communication with staff, guests, and facilitators.
o proactively identify and resolve operational or guest-related issues.
o encourage feedback and continuous improvement within the retreat center.
qualifications:
* proven experience in a managerial or coordinating role, preferably in hospitality or wellness retreats.
* strong organizational and multitasking skills with keen attention to detail.
* excellent interpersonal and communication skills, with a natural ability to resolve conflicts.
* familiarity with plant medicine therapies, including psilocybin and mdma, is highly desirable.
* compassionate and supportive approach with a commitment to guest and staff well-being.
* familiarity with sayulita and the surrounding area is a plus.
* ability to live locally or within commuting distance to sayulita.
* professional presentation and a commitment to maintaining a serene retreat environment.
what we offer:
* a rewarding role in a serene, transformative environment.
* opportunities to contribute to life-changing wellness experiences.
* supportive team culture with opportunities for growth.
* competitive daily wage with potential for advancement.
how to apply:
please send your resume and a cover letter outlining your qualifications and interest in the role to sayulitawellness@gmail.com. Include any relevant experience in hospitality, wellness retreat management, or plant medicine facilitation.
join sayulita wellness retreat center and be a part of a mission-driven community dedicated to healing, transformation, and holistic wellness. We look forward to welcoming a compassionate and driven onsite manager to our team!
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