*positions are open to mexican citizens and official residents of mexico.
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*location: guadalajara (hybrid)*
*strong english interpersonal skills required*:
*about the astrazeneca*:
*astrazeneca is a global, science-led, patient-focused pharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world's most serious disease.
but we're more than one of the world's leading pharmaceutical companies.
at astra zeneca, we're dedicated to being a great place to work!
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*requirements*:
- * high calibre individual, with exceptional levels of personal drive and eagerness for personal development.
an analytical mind, coupled with strong communication skills and a positive attitude are essential*.
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- * excellent customer service skills.
a real desire to help people and to have the drive and tenacity to own issues from start to finish.
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- * an excellent approach to problem solving.
to have detective like skills and take a positive approach to understand and solve even the most complex problems.
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- * proactive and consistent in their approach to work and will drive improvement in their areas of responsibility and beyond.
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- * a desire to work as part of a collaborative team and play a key role in helping drive that team forward.
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- * the ability to prioritise their own work and that of their team to deliver the best possible customer service and ensure that the customer always comes first.
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- * experience in line management and leading a successful team.
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- * assisting with staff lms training*:
- * develop and maintain training and job aids for users (learners, instructors and business unit administrators) of the system.
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- * involve or contribute in create and maintain business project process and governance documents.
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- * should involve in creating the quality related documents.
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- * adhering to the quality process such as peer audit and manual testing the assets pre and post go live.
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- * should contribute in creating the new quality process and documents.
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*essential*:
- * bachelor's degree with minimum of 3*years of related experience working within an lms environment (preferred lms is saba cloud, degreed and lcms environment xyleme).
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- * experience with all aspects of learning solution development preferred.
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- * experience in communicating with a variety of groups of customers at different levels*:
- *experience in managing multiple projects*:
- *the ability to communicate how the training program and reporting works to support the business needs*:
- * build productive working relationships with the business unit you support*:
- *communicate effectively and possess strong business writing skills*:
- *proficiency or ability to gain proficiency in elearning software*:
- *proficiency in training curriculum development preferred*:
- *effective organization and time management skills*:
- *possess outstanding customer service skills.
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- * excellent time management skills with the ability to organize and prioritize effectively.
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- * strong understanding of the pharmaceutical / healthcare industry, market dynamics and major az business drivers*:
- * strong oral and written communication skills*:
- * customer focus and organizational awareness*:
- * ability to manage strict timelines, escalations & ensure quality of deliverables*:
- * ability to work independently.
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*desirable*:
- * working knowledge of microsoft office programs, excel and powerpoint experience required*:
- * working knowledge of articulate and captivate authoring tools.
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- * knowledge of html and javascript*:
- * knowledge of adult learning principles and instructional design process.
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*when we put unexpected teams in the same room, we ignite ambitious thinking with the power to inspire life-changing medicines.
in-person working give us the platform we need to connect, work at pace and challenge perceptions.
that's why we work, on average, a minimum of three days per week from the office.
but that doesn't mean we're not flexible.
we balance the expectation of being in the office while respecting individual flexibility.
join us in our outstanding and bold world.
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