At rapido solutions group we are committed to connecting hyper growth businesses with the best global talent, allowing customers to scale efficiently and effectively.our objective is to create opportunities for people to work at american companies from one of the best cities in mexico, guadalajara, and leon, guanajuato.we combine in diversity, joy and passion to create a dynamic community that allow our customer to achieve their objectives in the best way.at rapido we strive for becoming the best place to work, and that's why we provide a young and vibrant work environment, wellbeing programs, social and environmental activities, and the chance to develop in one of the most important industries of the usa.responsibilitiesanticipate potential risks, issues or challenges that clients may face and proactively address before they escalate by developing mitigation strategies to minimize any negative impact on the client relationship or their satisfaction while looking after rapido's business.work closely with internal cross-functional teams such as finance, hr, commercial, it and legal teams to align strategies and ensure employee satisfaction.foster a sense of community among employees by facilitating growth opportunities, knowledge sharing, and improving work-life balance.
while developing comprehensive plans and support to ensure employee engagement and retention.conduct regular performance reviews with employees to demonstrate progress against agreed-upon objectives with the client and adjust strategies or tactics as needed to ensure success.
provide coaching regularly and create controls, review bonuses, commissions, remote work models, and other benefits for employees.develop a personalized onboarding process for clients and their employees according to their business needs and internal policies and procedures.
assure smooth transition into the operation.why do our employees choose us?Pay & perks: competitive pay and law benefits from day 1 + above law benefits package: food vouchers, private medical insurance (major and minor expenses), life insurance and savings fund.great environment: great community spirit; diversity, equity, inclusion, and belonging program; total societal impact programs; continuous training andteam building.work-life balance: wellness & health programs, on-site psychologist, nutritionist, and doctor.+plus: amazing amenities like ping-pong table, videogames area, beer on fridays, sports teams, and more monthly activities.qualificationsenglish level: c1scholarship: bachelor's degreeprevious experience: leadership needed and customer service nice to have.#j-18808-ljbffr