Banamex product sales sr supervisor - c11 - monterrey
funciones: manejo de clientes corporativos y empresariales para llevar acabo resolución de conflictos y soluciones integrales para el manejo del producto de nómina.
requisitos:
1. 3 años de servicio al cliente
2. 3 años de conocimiento de productos bancarios
3. manejo de proyectos
4. inglés avanzado
5. licenciatura concluida o trunca
6. excel básico
7. disponibilidad de viajar
skills:
1. manejo de conflictos
2. excelente servicio al cliente
3. manejo de cartera de clientes
4. skills de ventas
responsibilities:
* support the sales team to sell products to the existing base through portfolio analysis of existing insurance and investment holdings, needs analysis, and customer risk profile.
* disseminate information on industry, financial markets and competition products and analyze the same for a meaningful sales engagement.
* drawing up the training roadmap for the individual relationship manager and ensuring successful completion of training certification on regulatory and knowledge, attitude, skills and habits.
* ensuring the customer engagement by organizing meets and speaking about product offering to build awareness in those meets.
* joint sales drills with relationship managers to facilitate customers buy the right product.
* build the knowledge level of branch managers.
* be the compliance gatekeeper in the region/branch for adherence to regulatory guidelines.
* be extremely vigilant for potential sales complaints, free look cancellations, surrender ratios, lapse rates and sales complaints.
* highlight potential financial, regulatory and credit risk to the franchise.
* appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
qualifications:
* 2-5 years financial sales experience preferred
education:
* bachelor’s/university degree or equivalent experience
job family group: consumer sales
job family: consumer product sales
time type: full time
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qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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