*location - puebla*:*summary*all we ask is that you bring a can-do mentality and a go-getter mindset!
there is a lot of room for advancement and a great work environment.
neeyamo provides you with amazing career path prospects that will allow you to build a long-term career.
you will have the opportunity to grow with the company and be a part of a worldwide network as one of the first employees of our mexico entity.we're looking for a smart and intelligent call center representative (with good language skills in english and spanish), who has great interpersonal skills, confidently talks and has the calibre to have positive conversations with various sources and employers to obtain the previous and current employment and education details of their previous employees as needed.- must be capable of obtaining verifications, resolving customer issues/complaints and queries, and assisting in the enhancement of customer experience.
*what we'd want you to do?
*- responsible for the process assigned under the project and should be as per the sla and within tat- responsible for timely escalation of anomalies so that action is taken- ensuring data security compliance of the team- adhering to company and client policies, rules and regulations- following quality processes thoroughly - checklists, standards etc.
on process- adhering to work timings, leave schedules*preferred skills & experience*- verbal communication (must know english and spanish)- good listening skills- good comprehension skills- data entry skills- interpersonal skills- client centric- customer service oriented- eye for details- professionalism- multi tasking