*job duties:
support and administer adi global distribution's learning management systems including adi university and gamification platform. Responsibilities include, but are not limited to:
learning management systems (lms) administration
- system user management: add, delete, and update system users
- course and curriculum management: upload, test and launch learning content, courses, curriculum and learning journeys. Assign learning content to appropriate roles
- create and distribute learning reports
- monitor and respond to questions/issues regarding adi university: troubleshoot and resolve lms user and administration issues
- maintain participant records
documentation / communications
- manage adi university mailbox and calendar
- develop and revise lms administration tasks and user guidelines, standard work processes
- recommend ongoing process improvements to streamline operations and improve learner experience
- manage communications to support program
program support
- register, monitor, and report on employees in new employee on-boarding, isr new hire, branch manager training and other training programs
- coordinate presenters and resources for learning programs delivery
- coordinate and function as producer for virtual instructor-led sessions resolve attendee and technical issues that may occur during program delivery
*you must have*:
- high school diploma (some college preferred)
- outstanding verbal and written communication skills
- strong organization, time management, problem-solving and multi-tasking skills
- pc literacy and technical troubleshooting experience with virtual technologies and platforms including zoom and teams
*we value:
- familiarity with user roles and permissions, problems, implementation, maintenance of courses, and troubleshooting user problems in learning management systems
- experience in virtual program delivery production familiarity with training content instructional design and online course development
*what's in for you*:
great work environment and exceptional resideo benefits
li-aa1
li-hybrid