*requisition title*:developer, servicenow*:*requisition id*:227790brthe servicenow developer must have experience in information technology service management, information technology business management, web services and strong process knowledge.
should have worked on end-to-end implementation projects on servicenow platform.
overall, the developer should have technical abilities, thorough understanding of servicenow platform capabilities, and experience in governance and management of the tool.
*location/division*:lagunilla, costa rica corporate offices division*how will you get here?
*education*bachelor's degree in science or engineering preferred or equivalent experience required.
*what will you do?
*- ability to capture and analyze business requirements and document technical solution.- research new functionality and recommend solutions that deliver customer value.- successfully plan, implement, control, and close all technical tasks related to configuration and implementation of all aspects.
*experience*- 1-3 experience in implementing end-to-end service catalog, incident management, knowledge management, configuration & asset management, change and release management.- 1-3 years on agile framework.- experienced with business rules, script includes, and ui actions.- works with platform and project management teams to ensure improvements are delivered completely, accurately, and timely.- experience in implementation of service portal with good knowledge of angularjs.
*knowledge, skills abilities*- mentor offshore junior resources and contractors to address potential technical gaps.- effectively manage multiple projects concurrently while maintaining a high level of attention to detail on each project.- adaptable to change and able to work independently and as part of a team.- excellent presentation, verbal, and written communication skills.- hardworking and collaborative with a positive attitude.