Overview:
the *product development manager* will report to the marketing and communications director to support the profitability growth of business by developing and improving effective/strategic financial products with a digital orientation.
this role is responsible for the product development team, the market research area & internal communications function.
*location*: monterrey, mx
*responsibilities*:
- understand how gmf product and service offerings are differentiated from the competitors
- develop new products/services with a digital orientation in order to provide our customers, differentiated solutions that ensure dealers make easy to do business with us providing to end users (final customers) a memorable experience
- enhance with digital orientation our current finance/leasing products/services portfolio
- partner with gmm: in developing strategic products by providing real time competitive/ market analytics
- work jointly with gmf core areas like risk, fp&a, pricing, sales, operations and cx, among others to develop commercial and financial profitable products
- support validation routines regarding product & commercial offer uploaded into the operational systems
- prepare periodic and ad-hoc analysis for commercial leadership team (e.g by plan )
- supervising day-to-day operational tasks
- manage special incentive programs and the relationship with the suppliers (e.g joyas)
- responsible for leading the following marketing areas: communications, market research, product development & commercial offers.
qualifications:
- bachelor's degree in finance, economics, business administration or related areas (master degree is a plus).
- 5+ years minimum in product development, digital platforms, ux or
- commercial financial analysis work related experience.
- product development knowledge is a must (preferably in digital platforms).
- fluent in english & spanish (will be evaluated during interviews).
- experience in digital platforms and new development environments.
- experience managing teams
- strong experience in financial product development.
- experience in marketing areas.
- strong customer experience, servicing design process orientation.
*skills & knowledge*
- strong analytical and numerical skills.
- strong organizational and time management skills.
- advanced knowledge and use of ms excel and access.
- ability to work effectively under pressure, multi-task and meet deadlines.
- open to change in response to new information, different or unexpected circumstances.
- fluent interaction with stakeholders in different locations/languages/levels.
- ability to influence others in a highly matrix environment.
*#li-ie1*
disclaimer: mexico - gm financial is an equal opportunity employer and is committed to diversity and inclusion at every level of our organization.
we do not discriminate against any applicant or employee based on race, color, age, gender, marital status, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other that undermines human dignity and aims to nullify or impair people´s rights and freedoms.