*about intouchcx*
intouchcx is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands.
*about the job*
we are currently hiring full-time and part-time inbound customer service representatives at our state-of-the-art campus in guadalajara!
We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success!
*benefits of working as a customer service representative*:
- great schedules
- competitive salary - *part time up to $13,000 mxn / full time up to $18,000 mxn*:
- on site bonus
- industry-leading benefits from day 1 - legal benefits, food vouchers and savings fund
- amazing career growth opportunities
- paid in-person training
*working as a customer service representative, you will*:
- communicate a variety of information to the customer.
- be an active listener and help resolve customer inquiries.
- provide a meaningful and positive experience with every customer interaction.
- learn and retain a thorough working knowledge of all existing and new products and services.
*working as a customer service representative, you have*:
- advanced english (80% spoken)
- intermediate computer skills
- the ability to be consistently ready to work and on time as scheduled.
- *the understanding you will be working on-site at our state-of-the-art campus in guadalajara.*
*availability*:full time and part time (some shifts may depend on availability).
*job types*: full-time, part-time, permanent
pay: up to $18,000.00 per month
expected hours: 40 per week
work location: in person