Senior business solutions analyst
we are excited to extend an offer for you to join our team as a senior business solutions analyst. We believe that your expertise and experience will significantly contribute to our objectives, and we are confident that you will become one of our most valuable assets in the long term.
key responsibilities:
* configure, set up, develop, maintain, and monitor our crm system.
* extend and integrate sales and marketing processes into our business solutions.
* adjust, create, and develop business needs within our business solutions framework.
* conduct data analytics and review price lists and other enterprise data.
* assist it leadership in designing and implementing data models, datasets, and user-friendly dashboards for use in power bi and the company crm across all departments.
* support and troubleshoot incidents and it projects, primarily for the mexico office and across all departments.
your profile:
* strong focus on excellent customer service.
* structured, self-driven, quality-oriented, and a team player.
* excellent project management skills.
* effective communication skills with end users and management.
* proficient in processing, integrating, and analyzing data with keen attention to detail.
* proficiency in english is a plus.
* minimum 3 years of professional experience with crm systems, particularly dynamics 365 sales.
* minimum 3 years of professional experience with erp systems, especially microsoft navision, dynamics 365, or microsoft business central.
* familiarity with full microsoft 365 environments and microsoft infrastructures.
* ability to manage and oversee business solutions and it vendors in adopting new technologies and applications.
* innovative mindset towards new technologies and applications.
location:
parque industrial la bomba, el marqués el colorado, qro cp 76246
we offer:
* work schedule: monday to friday from 8:00 am to 6:00 pm
* salary: fixed gross salary of $40,000.00 mxn per month.
* benefits: all legal benefits as per contract, including sgmm, savings fund, and food vouchers.
* vacation: 12 days per year.
* contract type: indefinite term with a trial period of 3 months.
we hope this offer aligns with your expectations, and we look forward to welcoming you to our dynamic team.
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