*who we are*
*
who we want*
*what you'll do*
- accountable for the financial performance of the mexican services division at arrive logistics.
- sets overall volume and margin expectations, in a multi-year approach, for service offerings related to cross border mexico and domestic mexico freight
- oversees arrive's mexico operations and drives adherence to workplace conduct of arrive's mexico offices.
- sets, articulates, and leads service line vision and direction across the department and the arrive organization.
- support various mexico-based leaders such as finance, hr, and recruiting
- drives business decisions by utilizing analytics and leveraging organizational resources and technology to improve efficiency, productivity and meet financial targets for the mexican services division.
- builds, manages, and leverages internal relationships to ensure collaboration, capacity alignment, issue resolution, and service improvements to maximize efficiencies and deliver results.
- collaborate with the carrier sales leadership, both in mexico and in the appropriate domestic regions, to ensure efficient capacitys
- collaborate with business development leadership to ensure aligned growth strategies, training initiatives, and account management
- create a culture in line with arrive's relentless attitude, energy, and passion to support its customers.
- partner with global partnerships to maximize impact of bpo organizations
- support accounting, legal, and hr leadership with mexico vendors supporting the respective departments
- review and monitor daily, monthly, quarterly reports and analytics tied to division performance.
- possesses a broad understanding of the service expectations of cross border mexico / domestic mexico freight offerings and leverages resources appropriately to sales growth and build customer solutions.
- provide context and insight to the marketing department for cross border and domestic mexican freight initiatives.
- responsible for the annual workforce planning process and partners with talent acquisition to recruit, select, and onboard qualified and diverse talent.
- manages the performance and development of direct and indirect reports through both formal and informal performance management, coaching and feedback, mentoring and training and developmental tools.
- responsible for oversight of logistics and facilities management for arrive's mexico office.
partner across departments to ensure smooth onboarding, engagement and offboarding of mexico office employees.
- actively leads and/or participates in various industry, community and campus activities.
*qualifications*
- bachelor's degree from an accredited college or university
- legal ability to work full time in mexico as either a permanent resident or through a work permit.
- fluency in spanish and english
- minimum 10 years logistics experience with 5 years specifically focusing on cross-border mexico / domestic mexico service offerings.
- minimum 5 years of people management experience.
- ability to travel up to 50% with substantial blocks of time
- expert analytical and problem solving skills
- expert communication, operations, organization and leadership skills
*your arrive experience*
our award-winning company culture is designed with you in mind.
we are committed to supporting your personal and professional growth and making arrive a place we all love to work.