Work remotely from home, booking itineraries, destinations, and activities. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events, and concerts for a company that has been in business for over 70 years, serving clients all over the world. No experience is necessary. We will train you. This is a business opportunity.
core responsibilities:
* serve as primary customer contact, providing premium concierge-level service to travelers from start to finish.
* respond to telephone, email inquiries, and online travel submissions in a timely fashion.
* research and book domestic and international travel packages including air, hotel, tours, and ground transportation.
* work directly with top suppliers like expedia, universal studios, princess cruises, avis, delta, etc.
* become familiar with multiple web-based booking engines and travel resources.
* pricing and cost calculations for changes or added trip fees.
* provide e-tickets and take credit card payments over the phone.
travel planning and sales:
* plan and sell transportation, accommodations, insurance, and other travel services.
* collaborate with clients to understand their needs and provide advice on suitable destinations, transportation modes, travel dates, costs, and accommodations.
qualifications:
* no experience necessary; we will train.
* exceptional customer service abilities.
* superior written and verbal communication skills.
* strong organization with the ability to prioritize and multi-task.
* job type: full-time or part-time.
benefits:
* flexible schedule: enjoy the flexibility of working remotely.
* personal website: opportunity to have a personalized website for professional representation.
* daily training available: access ongoing training to stay informed about industry developments.
customer communication:
* provide relevant information, brochures, and publications (guides, local customs, maps, regulations, events, etc.) to travelers.
* communicate effectively with clients to address inquiries, offer assistance, and ensure a smooth travel experience.
booking and financial transactions:
* book transportation, make hotel reservations, and handle payment/fees.
* use promotional techniques and prepare materials to sell itinerary tour packages.
issue resolution:
* address and resolve problems, complaints, or refund requests promptly.
* maintain a high level of customer satisfaction through effective conflict resolution.
industry knowledge and networking:
* attend seminars to stay updated with tourism trends.
* build and maintain a network with tour operators to enhance service offerings.
skills:
* fluency in english; multilingualism is a plus.
* strong sales skills and commercial awareness.
* effective interpersonal and negotiation skills.
if you have a passion for travel, excellent communication skills, and a knack for sales, we invite you to join our team as a remote coordinator. Embrace the opportunity to create memorable travel experiences for our clients while enjoying the benefits of a flexible schedule and continuous training.
#j-18808-ljbffr