Position summary:
milacron is looking for an aftermarket service manager, latam to join our team in querétaro, mexico. As an aftermarket service manager, you will be responsible for managing inventory, purchase orders, project costing, field personnel, and financial collaboration, while also overseeing aftermarket services, monitoring kpis, and improving internal procedures.
work you’ll do:
1. control the showroom and tools inventory
2. manage purchase orders, project costing, and invoicing
3. oversee field personnel, including isp and csb rebuilds
4. provide problem support and regularly communicate with us corporate office
5. develop and implement plans for aftermarket services, including hr and job descriptions
6. collaborate with the accounting department on financial matters
7. manage process mapping and track timelines for rebuild projects
8. monitor kpis and sales strategies, focusing on customer relationships and pricing
9. control intercompany receivables and warranty management
10. host visiting customers and corporate visitors
11. conduct annual reviews and develop control plans for tracking deliveries
12. audit internal procedures and recommend continuous improvement initiatives
basic qualifications:
1. bachelor’s degree in an engineering-related field or an equivalent combination of education and experience
2. 5+ years of relevant experience leading service/maintenance teams within a manufacturing environment
3. bilingual in spanish and english, with strong verbal and written communication skills in both languages
preferred qualifications:
1. plastic processing industry experience
who we are:
milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the
#j-18808-ljbffr