The internal communications & services analyst supports the global internal communications team in implementing employee communication strategies and initiatives.
the ic analyst provides the raw and processed data to assist the team in decision-making, project planning, and execution.
the ic analyst works under the supervision of an advisor.
*main responsibilities*:
- *communication support*: support in developing and implementing internal communication strategies to ensure consistent and effective messaging across the organization.
- *event coordination*: support the planning and execution of company events (annual general meeting, cemex day, quarterly calls, cemex global awards, ceo open dialogues, end of year dialogue with exco, among others).
- *data analytics*: collect, process, and analyze data to measure the effectiveness of internal communication strategies and initiatives.
provide insights and recommendations based on data analysis.
- *project support*: assist with project planning and management to ensure timely and successful execution of communication initiatives.
- *stakeholder collaboration*: work closely with various departments and teams to gather information, coordinate efforts, and ensure alignment in communication activities.
- *administrative tasks*: perform administrative duties as required, including scheduling meetings, maintaining records, and managing communication tools and platforms.
*position challenges*:
- high-intensity work schedules when supporting the coordination of key company events.
- hard deadlines for preparing briefings and supporting materials for internal and external events.
- ensuring consistent communication across multiple time zones and cultural contexts.
- integrating and analyzing large volumes of data to measure communication effectiveness.
- coordinating logistics for live events and ensuring flawless execution.
- keeping communication content engaging and relevant for a diverse, dispersed workforce.
*qualifications*:
- fluent in spanish and english (speaking and writing proficiencies)
- proficiency in data collection and analysis tools.
- ability to work collaboratively in a team environment.
- excellent organizational and project management skills.
- proficient in microsoft office suite (word, excel, powerpoint)
- familiarity with digital communication platforms and content management systems.
- bachelor's degree in communications, public relations, journalism, marketing, or a related field.
- prior experience or internships in communications, marketing, or a related field are preferred but not required.
- personal attributes:
- detail-oriented: keen attention to detail and commitment to producing high-quality work.
- proactive: self-motivated with a proactive approach to problem-solving.
- adaptable: ability to adapt to changing priorities and work under tight deadlines.
- collaborative: strong interpersonal skills and the ability to build positive relationships with colleagues at all levels.
*internal/external relations*:
internal
- peers in the communications and corporate functional areas
- local and regional communication colleagues
external
- design and production companies
*cemex diversity and inclusion statement*:
at cemex, we recognize the diversity of the world in which we live and in which we do business.
we respect diversity; we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy/maternity/paternity, and nationality.
we promote a culture of equity for the construction of a sustainable business and the well-being and development of cemex employees.