.the internal communications & services analyst supports the global internal communications team in implementing employee communication strategies and initiatives.
the ic analyst provides the raw and processed data to assist the team in decision-making, project planning, and execution.
the ic analyst works under the supervision of an advisor.
*main responsibilities*:- *communication support*: support in developing and implementing internal communication strategies to ensure consistent and effective messaging across the organization.- *event coordination*: support the planning and execution of company events (annual general meeting, cemex day, quarterly calls, cemex global awards, ceo open dialogues, end of year dialogue with exco, among others).- *data analytics*: collect, process, and analyze data to measure the effectiveness of internal communication strategies and initiatives.
provide insights and recommendations based on data analysis.- *project support*: assist with project planning and management to ensure timely and successful execution of communication initiatives.- *stakeholder collaboration*: work closely with various departments and teams to gather information, coordinate efforts, and ensure alignment in communication activities.- *administrative tasks*: perform administrative duties as required, including scheduling meetings, maintaining records, and managing communication tools and platforms.
*position challenges*:- high-intensity work schedules when supporting the coordination of key company events.- hard deadlines for preparing briefings and supporting materials for internal and external events.- ensuring consistent communication across multiple time zones and cultural contexts.- integrating and analyzing large volumes of data to measure communication effectiveness.- coordinating logistics for live events and ensuring flawless execution.- keeping communication content engaging and relevant for a diverse, dispersed workforce.
*qualifications*:- fluent in spanish and english (speaking and writing proficiencies)- proficiency in data collection and analysis tools.- ability to work collaboratively in a team environment.- excellent organizational and project management skills.- proficient in microsoft office suite (word, excel, powerpoint)- familiarity with digital communication platforms and content management systems.- bachelor's degree in communications, public relations, journalism, marketing, or a related field.- prior experience or internships in communications, marketing, or a related field are preferred but not required.- personal attributes:- detail-oriented: keen attention to detail and commitment to producing high-quality work.- proactive: self-motivated with a proactive approach to problem-solving.- adaptable: ability to adapt to changing priorities and work under tight deadlines.- collaborative: strong interpersonal skills and the ability to build positive relationships with colleagues at all levels