.we are seeking a talented individuals to join our *us*voluntary benefits team*at *marsh mclennan*.
this role will be based in *mexico city*.this is a *_hybrid role_* that has a requirement of working at least three days a week in the office.
*we will count on you to*:- provide knowledge concerning the client's needs and partners with the client executive/program manager to complete projects- handles more complex client issues and makes recommendations by utilizing client service and administration expertise- mentor and provide feedback internally to other team members- implement marketing plan for the communication of the client's program to its employees- monitor all projects to make sure they are on track to ensure commitments are kept and accomplishments realized- evaluate current processes and determine new solutions and process improvements to create an exceptional employee experience- establish a strong relationship with the client and carrier partners and develop an understanding of all aspects of the client- maintain client required business documentation regarding the client- manage escalated participants issues in partnership with the client service analyst to identify any trends or process improvement needs*what you need to have*:- ba/bs degree preferred- proven project management skills or benefits administration experience- professional demeanor with strong communication and organizational skills- self-motivated with the ability to handle multiple client projects and meet defined timelines- results oriented with the demonstrated ability to follow-through on client issues to resolution.
*what makes you stand out*:- ability to manage multiple projects simultaneously- excellent analytical and organizational skills- strong relationship building and project management skills.- experience working with large complex organizations- prior benefit administration experience*why join our team*:- we help you be your best through professional development opportunities, interesting work and supportive leaders.- we foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.- our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.marsh mclennan is committed to creating a diverse, inclusive and flexible work environment.
we aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law