*about the role*:
as a call center operator, you will provide technical support and telephone service to clients of acquirer services.
*be a part of a team where you will*:
- monitor the telephone for clients of acquirer services
- provide online technical support for product buyers
- online management and support of various acquirer service procedures.
*about you*:
- management of administrative and technical support calls.
- basic level of excel
- basic knowledge of call center operational metrics.
- a high school diploma or higher
- work well under pressure
- teamwork
- service attitude
- active listening
- effective and structured communication
- availability of schedule rotation
- good articulation
- proactivity
- empathy
*what can evo do for you?
*
- own your destiny with a worldwide payments industry leader where you can learn, grow, and advance
- enjoy a competitive salary and a comprehensive benefits package customized to the country in which you live
- thrive in a collaborative culture that supports innovation
our people are the key to our success.
our commitment is to build a diverse, safe, and resilient culture that evolves with the needs of our people and the communities in which we operate.
we are dedicated to creating a workspace environment that provides a sense of purpose for our people and supports each of us to learn, develop, and reach our full potential.
our culture and values are grounded in service, integrity, diversity, teamwork, and taking ownership of our actions and reputation.
*disclaimer*
the preceding position description has been designed to indicate the general nature and level of work performed by employees within this classification.
it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.
evo payments inc. is an equal opportunity employer committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, gender, sexual preferences, age, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state, or local law.
tipo de puesto: tiempo completo
sueldo: a partir de $7,315.00 al mes
horario:
- turno de 8 horas
puede trasladarse/mudarse:
- cuajimalpa, cdmx: trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (obligatorio)
educación:
- bachillerato terminado (deseable)
experiência:
- atención al cliente: 1 año (deseable)