Assists with analyzing complex business problems to be solved with automated systems, operational changes, or process improvements.
*minimum qualifications*:- great communication and presentation skills, with ability to organize and present technical material in a way that is easy to understand by non-technical audience.- process and detail oriented- driven and self-motivated- great writing and documentation skills- knowledge on netsuite platform components such as suiteanalytics, suitebuilders etc.- data analysis and visualization using sql, suiteanalytics building and maintaining relationships with key stakeholders.- a minimum of 6 years' experience in business analysis or a related field.- bonus points for experience implementing crm, erp, or any other it solution.- excellent problem-solving and analytical skills.- strong organizational skills: task prioritization, effective time management, meeting facilitation, stakeholder analysis, and risk identification and mitigation.- ability to proactively contribute to multiple projects simultaneously.- passion for and ability to understand customer needs.- ability to lead and work with globally distributed teams.- bachelor's degree in business, computer science, it, or any related field.- english is requiredcareer level - ic3*responsibilities*:- come up with proposal for process improvements, data clean up, and designs for new solutions based on best practices and industry standards.- netsuite familiarity or experience is a plus.- work with the customer and be capable of understanding how the product works, and get high-level knowledge on how it was built (what technology was used ie: saved search, 3rd integration, in-house automation)- educate and collaborate with the internal departments/stakeholders.- streamline technological processes to make them more efficient.- train and mentor peers on existing technologies and solutions- analyze customer's pain points and bridge the gap between the customers and the development team.- evaluating business processes, as well as anticipating, and capitalizing on improvement opportunities.- identifying innovative ways to increase customer satisfaction.- communicating ideas and viewpoints to senior management.- evaluating the performance of project teams to ensure that targets and deadlines are met.- performing requirements analysis for approved initiatives.- managing projects, developing project plans, monitoring deliverables, and ensuring timely completion of projects and oversee implementation.- conducting meetings, presentations, and ongoing reviews of projects updates.- facilitating a shared understanding of the problem, the possible solutions, and the scope of the project.- managing the backlog and prioritizing requests by making smart decisions using data-driven analysis and sound judgment.