*voyagu *is a san francisco-based travel management platform and marketplace connecting clients with travel advisors and suppliers to pay less, get more organized travel, and have quick access to human support.
Our machine learning-based search engine provides clients with personalized offerings 35% cheaper than online prices. The platform also backs the automation of post-booking and workflow effectiveness to free up time for the travel advisor to provide better client support and empathetic problem-solving.
The platform reduces the search time for travel advisors from hours to minutes, enabling a 220% boost in gross revenue and a triple increase in annual personal income.
The platform also facilitates easy entry into the travel advisor field, even if the person doesn't have previous experience as a travel agent. There is a shortage of qualified travel workers right now, so this is an important tool to help close that gap.
*voyagu *makes trip management and post-booking changes easy and effective. Long-term impact includes high client retention rates, up to 87% customer satisfaction, and a minimum of two repeat bookings per client annually.
Our office locations in the u.s., east and west coast, europe, and eastern europe give us an international presence and proximity to our partners and investors.
In our team, we unite diverse, open-minded, agile people who are passionate about travel and excited to grow their careers and our company together.
We are seeking energetic, driven sales professionals who are fluent in english and love to travel.
As a *sales account manager*, you will interact with highly educated well paid professionals and creative people from the u.s. to focus on three clear benefits: to maximize their savings, provide competent service in planning and booking travel, and have quick access to travel support throughout the trip. You will build relationships with your clients to become an expert for all their travel needs.
*we expect you to*:
- be fluent in english;
- have 2+ years experience in sales or customer service;
- be driven by professional & financial development;
- be a goal-oriented person, able to overcome obstacles in achieving high goals;
- have strong communication skills and the ability to negotiate;
- have problem-solving skills & learning agility;
- love challenges and handles stressful situations with a smile;
- be flexible, able to adapt, and engage with everyone;
- be excited to work with american clientele;
- international background or experience of working and/or communicating with us native speakers is a must.
*what you will do*:
- qualify incoming prospects to turn it into business opportunities;
- identify client travel needs to match with the right company product for the client;
- navigate your client through the product options to close the deal with you;
- master customer care skills to ensure perfect client experience, loyalty and recommendation;
- establish 1-on-1 relationships with your clients to be a trusted business partner for all their travel;
- working in a team of 4-6 agents together with a team leader;
- completing sales targets;
- make mistakes, but don't make the same mistake twice. No one has ever done what we are doing, so fasten your seatbelt.
*work hours*:
your work hours will be in sync with the u.s. time zones.
*our offices*:
we have modern, prime office locations worldwide for all office-based and hybrid positions.
Remote-based positions get our assistance in setting up your workplace and have the possibility for occasional use of coworking in some locations.
*perks*:
the company wants you to enjoy your work and provides different perks depending on your position, such as rides home after late work hours, yoga and meditation classes, and healthy lifestyle coaching.
*we offer*:
- market competitive compensation: fixed base + sales commission + bonus;
- personal development plan for each employee;
- the chance to work in an upbeat environment — we are anything, but boring;
- personal time off for 20 days per year and 10 days of paid sick leave;
- different perks.
*#standwithukraine*
we are passionate about international travel as a great way to explore new destinations, new cultures, and new experiences. But at a time of extended conflict and an increasing humanitarian catastrophe in ukraine, while millions of ukrainians survive without access to water, food, medical care, and a safe place to stay, we can't stay silent. We ask you to support ukraine in any possible way you can.
You can be part of our joint donation program and make your financial contribution with the company, be involved in our team members' initiatives or do both. *#standwithukraine