About enroute:we love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and try to improve it daily. We make things happen. You can trust us. Our enrouters are always up for a challenge. We ask questions, and we love to learn.we pride ourselves on having great benefits and compensations, a fantastic work environment, flexible schedules, and policies that positively impact the balance of work and life outside of it. We care about who you are in the office and who you are as an individual. We get involved, we like to know our people, and we want every enrouter to become part of a great community of highly driven, responsible, respectful, and above all, happy people. We want you to enjoy working with us.as a solutions engineer, you will:serve as the primary technical point of contact for key clients, providing high-touch support and guidancetroubleshoot and resolve complex technical issues in real-time scenariosconduct face-to-face meetings with clients to understand their needs and present technical solutionscollaborate with internal teams to enhance product features based on client feedbackdevelop and deliver technical training sessions for clientscreate detailed technical documentation and client-facing communicationsanalyze client data to identify trends and optimization opportunitiesproactively monitor client accounts to prevent potential issuesqualifications:excellent english skills (spoken and written)minimum 3 years of experience in a similar role, preferably in adtechstrong proficiency in sql, javascript, html, and node.jssolid understanding of front-end technologies (js, html, css)experience with real-time problem-solving scenariosexcellent communication skills, both verbal and writtenstrong analytical and critical thinking abilitiesclient-facing experience with proven ability to explain technical concepts clearlydata analytics skills, including proficiency with sql and excelexcellent interpersonal skills for face-to-face client interactionsassertiveness and ability to lead technical discussionsadaptability to rapidly changing technology landscapesteam player with the ability to work independently when requiredexceptional interpersonal skills for building and maintaining client relationshipsassertiveness and confidence in presenting technical concepts to clientsability to explain complex technical issues in simple, understandable termsstrong analytical thinking and attention to detailadaptability and quick learning ability to keep up with evolving adtech trendsexcellent time management and prioritization skillsbenefits:monetary compensationyear-end bonusimss, afore, infonavitmajor medical expenses insuranceminor medical expenses insurancelife insurancefuneral expenses insurancepreferential rates for car insurancetdu membershipholidays and vacationssick daysbereavement dayscivil marriage daysmaternity & paternity leaveenglish and spanish classesperformance management frameworkcertificationstalisis agreement: discounts at advenio, harmon hall, u-erre, unidtaquitos rewardsamazon gift card on your birthdaywork-from-home bonuslaptop policy
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