*legal executive search, staffing, & back office solutions* are looking for:*client services associate*responsibilities*:- *client interaction*: establish and maintain positive relationships with clients, address inquiries, and resolve concerns professionally.- *onboarding and training*: assist in the onboarding process for new clients and conduct training sessions.- *client support*: provide ongoing support, help clients navigate products or services, and resolve issues.- *communication liaison*: act as an intermediary between clients and internal teams, conveying feedback and requirements.- *data management*: maintain accurate client records in the database or crm system.- *product knowledge*: stay informed about the company's products or services.- *cross-selling and up-selling*: identify opportunities to sell additional products or services to existing clients.- *issue resolution*: investigate and resolve client issues or complaints.- *documentation and reporting*: prepare and maintain documentation and generate reports on client satisfaction.- *collaboration*: work with cross-functional teams to enhance the overall client experience.
*requirements*:- advanced english (spoken and written).- no degree required.- previous experience in customer service is desirable.
*job details*:- salary: $15,000 mxn per month.- work mode: remote.tipo de puesto: tiempo completosueldo: hasta $15,000.00 al meshorario:- turno de 8 horasescolaridad:- bachillerato terminado (deseable)experiência:- servicio al cliente: 3 años (deseable)idioma:- inglés avanzado (obligatorio)lugar de trabajo: empleo presencial