*job responsabilities*- ensure product quality meets customer requirements by monitoring and addressing production issues.- develop and lead continuous improvement projects to enhance product quality and processes.- define, measure, and monitor statistical controls in quality areas.- monitor quality failures in the cqc area, track the effectiveness of corrective measures, and provide feedback to quality personnel.- prepare work procedures, visual aids, and quality alerts.- manage customer complaints, perform root cause analysis, and implement corrective actions.- develop and manage risk and opportunity matrices (fmeas).- oversee the receipt and certification of raw materials and suppliers.- lead and develop continuous improvement projects and methodologies.- control and execute validation processes.- analyze and monitor customer complaints, and track quality issues identified by ipqc, cqc, iqc, and fa.- monitor new product introduction (npi) runs.- develop and update departmental procedures.- conduct internal audits of quality, environmental, r2, safety, and occupational health management systems.- follow up on supplier field information and issues raised by iqc.- manage process validation folders and organize related meetings.- perform special tasks as assigned by your immediate supervisor.- supervise iqc areas directly.- report weekly performance metrics through graphs.- participate in occupational safety training and development activities.
*special knowledge*:- understanding of international standards iso 9001, iso 14001, iso 45001, and iso 27001.- experience with product transfers, new product introduction (npi), and process validation.- knowledge of testing electronic equipment (e.g., notebooks, cell phones, radios).- proficiency in microsoft office suite.
*experience*:- minimum of 3 years of experience in quality engineering roles within electronic equipment-oriented organizations.- proven experience in managing client relationships and extensive knowledge of repair processes.
*competencies and abilities*:- proficient in english (technical and conversational) with a fluency level of 80% or higher.- strong analytical skills.- effective teamwork and leadership abilities.- proactive attitude with good verbal and written communication skills.
*education*:- bachelor's degree in industrial engineering or a related field.tipo de puesto: tiempo completosueldo: a partir de $30,000.00 al mesbeneficios:- seguro de gastos médicos- seguro de vida- servicio de comedor con descuento- vales de despensapago complementario:- bono de asistencia- bono de puntualidadtipo de jornada:- lunes a viernesidioma:- inglés (obligatorio)lugar de trabajo: empleo presencial