Search by 'skills' or 'keywords' or 'requisition id'search by locationselect how often (in days) to receive an alert:work with ustitle: vdi support- administratorrequisition id: 56175country/region: mxwipro limited (nyse: wit, bse: 507685, nse: wipro) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.
leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses.
with over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
for additional information, visit us at support administratorvdi support administratorlocation: hybrid in guadalajara or mexico cityrequired skills and experience:advanced englishknowledge in:citrix daas, azure avd and/or vmware horizonpowershell and/or python scriptingtools used for troubleshooting (perfmon, wireshark)windows server os 2019/2022, windows 11, and ad/entra id environmentsfslogix profile management4 to 8 years of recent experience in vdi managementaccuracy and attention to detail; must have organizational skillscustomer service skills and a high level of professionalismstrong written and oral communication skills and good judgmentanalytical and problem-solving skills preferredmanagement of multi-user and single-user session machine catalogs for different user groupsmanagement and troubleshooting of user profilesmigration of vdi workloads and upgrading master images used for catalogsvulnerability patch management of master images and static pools, ensuring compliance with security standardsability to support various database platforms and learn new technologies as neededability to compile network diagrams and flow chartsenjoys a fast-paced environmentdemonstrated hands-on experience of progressive experience in desktop or server engineeringexperience with cloud infrastructure resource managementexperience with cloud security best practicesthe role:infrastructure management, virtual desktop image management, user access control, security management, troubleshoot and support, documentation and reporting, change management.wipro offers: benefits above law, full payroll, constant training, and growth opportunity.wipro is an equal employment opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.#j-18808-ljbffr