*job details*what you will do*how you will do it*- interpret, build upon, and comply with company quality assurance standards under the iso 9001: 2015 and similar quality management standards- maintain complaint and nonconformance processing through records and tracking systems, including root-cause analysis and corrective actions- document quality assurance activities with internal reporting and audits- develop improved standards for production and design, and create testing protocols for implementation across all product lines- identify training needs and take action to ensure companywide compliance- pursue continuing education in new solutions, technologies, and skills- plan, execute, and oversee product inspection and testing for quality and conformance to specifications and deliverables- assist operations by tracking, documenting, and reporting quality levels as well as environmental, health and safety kpis- investigate reports of product quality issues and ensure resolution in accordance with company guidelines and regulatory requirements- develop or update procedures for capture, investigation, and documentation of product complaints- monitor risk-management procedures, maintain problem logs, and report issues to upper management- provide training and support to quality assurance team members that covers systems, policies, procedures, and core processes*what we look for*:- deep knowledge of quality assurance terminology, methods, and tools such apqp- superb computer skills and metrology skills- excellent analytical, problem-solving, and decision-making skills- proficiency in best practices for testing, version control, and defect management- professional certification, such as six sigma, cqe, or cqa- bachelor's degree in engineering related field- fluent in english and spanish