Bilingual customer service representative in puerto vallarta base salary plus benefits. Immediate interview and start. Please attach resumes in english to show communication skills.
monday through friday 9am to 6pm cst.
must submit resume in english to be considered.
handle inbound & outbound calls with clients to obtain their medical history information for their life insurance application process. Must have knowledge of medical terminology and be able to document information gathered into a database while on the call. Bi-lingual english/spanish .
skills and talents:
* articulate - strong oral communication skills both english and spanish
* medical terminology and medical knowledge
* exceptional customer service, active listening, verbal and written communication skills – both in english and spanish
* accurate speller
* proficient with computers - including updating records, toggling between various databases and researching information via the internet
* able to maintain a positive, empathetic and professional attitude
* professional telephone presence
* detail-oriented
* ability to work independently
speak to clients in spanish and document their answers in english in the interview system.
multi-tasking ability to speak with customers while entering information into the system.
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