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*company description*since 1940, dairy queen® has been one of the world's best known and loved brands.
based in minneapolis, mn, international dairy queen inc., (idq), is the parent company of american dairy queen corporation.
as a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the u.s., canada and more than 20 countries around the world.
idq is a subsidiary of berkshire hathaway inc. (berkshire) which is led by warren buffett, the legendary investor and ceo of berkshire.here at idq, we create extraordinary fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent.
we firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded.
we're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.the regional director - operations will provide visionary leadership and strategic oversight to the la&c region and its franchise groups, ensuring the achievement of both short-term and long-term objectives.
this role is pivotal in developing and executing a regional operations strategy aimed at enhancing sales, profits, operating standards, and systems.
this role will also foster strong collaborations with product development, food safety quality regulatory, marketing, and supply chain to ensure all store operations initiatives are aligned and effectively implemented.
*principal accountabilities*- * strategic leadership*: spearhead the development and implementation of innovative operational strategies that drive significant improvements in sales and profitability.
serve as a strategic partner to the gm and vp - int'l operations, aligning regional goals with broader corporate strategies.- * team development and empowerment*: lead, mentor, and empower the operations team, both internally and externally, to transition from task-focused execution to strategic, proactive business consultants.
enhance their capabilities to operate independently, make critical decisions, and provide valuable insights into their respective markets.- * cross-functional collaboration*: act as the operations liaison with all functional leaders, ensuring operational perspectives are integrated into corporate decisions.
build strong, open relationships across all levels, influencing and aligning with other departments to foster a cohesive strategy execution.- * franchisee engagement and compliance*: oversee and elevate franchisee operations to ensure adherence to food safety, product procedures, menu compliance, and trademark protection.
work closely with franchisee leadership to strengthen the dq brand identity and execution across the region.- * operational excellence and innovation*: monitor and refine operating procedures and systems to ensure peak efficiency and innovation