Job description summary
to support the development of p&o processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes/services/continuous improvement in scope.
job description
as an independent organization that has just gone public, we have an exciting and once-in-a-lifetime opportunity to chart our own path forward.
together we are shaping the future of sandoz. Our drive is fueled by our talented and ambitious colleagues, who, in return for applying their skills, experience a culture of support and collaboration, with flexible and impactful hybrid careers, where diversity is welcomed and personal growth is encouraged.
major accountabilities:
1. support the team in the operational conversion of p&o strategic objectives.
2. provide support and specific advice in the implementation of processes and standards for all p&o services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training.
3. handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts.
4. track service requests and troubleshoot – analyze error messages and questions.
5. support periodic cost and efficiency analyses to support productivity objectives.
6. support personnel cost budgeting process and control.
7. support evaluation of the services/processes/continuous improvement in scope.
8. contribute to p&o services projects at country or bu level.
key performance indicators:
1. p&o services delivered on time with the right level of quality.
minimum requirements:
work experience:
1. operations management and execution.
skills:
1. curiosity.
2. data privacy.
3. employee experience.
4. employee onboarding.
5. hr operations (hr ops).
6. hr service delivery.
7. hris (human resource information system).
8. human resource management.
9. identity and access management (iam).
10. payroll.
11. sdm.
languages:
1. english.
what you will bring to the position:
you will receive a breakdown of benefits received in this role, including flexible working and learning and development opportunities.
why sandoz?
500 million patients received generic and biosimilar medicines from sandoz in 2021. While we are proud of that, we know we can do more to continue helping pioneer access to medicines for people around the world. We believe new insights, perspectives, and innovative solutions can be found at the intersection of medical science and digital innovation. A diverse, equitable, and inclusive environment inspires new ways of working. We believe our potential can thrive and grow in a command-free culture underpinned by integrity, curiosity, and flexibility.
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