$ 13,800 mxn (monthly) with law benefitsdegree in: technical support, systems, information technology, economics, administration, or similar.25 years or older.intermediate englishat least 1 year of experience in:- basic knowledge of php, java, (oop and web languages, as many as possible) (required).- basic knowledge of itil and scrum (desirable).- knowledge of database managers (required)- knowledge of api and w- customer service, not sales, document validator.- knowledge e-commerce platform (payments with cards, cash and / or mobile payments through bank terminals.
)- management of software and customer service tools.- management of the service system through tickets.- management of customer service tools through chat.- knowledge of incident management tools.- process monitoring.- basic office knowledge (required), intermediate excel (required).