.would you like to take this opportunity to influence the industry towards a more responsible use of the world's natural resources?As a newly combined company metso outotec creates a unique workplace.
combining the strengths of two companies we offer stronger platform for growth and innovation.this is your opportunity to join the positive change.
*job posting end date*:do you have a passion to drive and implement transformation at m: o professional services business?Do you already have a practical level experience from the challenging world of service and service productization?If you are fascinated with a chance to join our journey in becoming the tier1 service provider - check out this position!Position holder is to contribute (or owns a part of) to the development and implementation of process, tools or systems to support the professional services product groups.main responsibilities- gathers business requirements and proposes prioritization in relation to business targets- collaborate with internal and external stakeholders and provide a link between the professional services team and the it development team- support in the development of core business processes across the professional services business line- work with the product groups in professional services to identify and drive development actions to improve performance services functions and concepts- understand the business requirements and define / design and implement improvements to the process, systems or tools professional services processes and systems- digital tools- productization & harmonization- end to end business process standardization- reporting and kpi requirements- participate in change management activities- trains and supports the pse organization as a 3rd tier support- manages instructions and operating model documentation repositories- supports in business case definition against requirements derived from business / growth initiatives enabling targets to be reachedyou will also be collaborating with internal and external stakeholders and provide a link between the professional services team and the it development teamlocation for this role is mexico.
you will report to head of operations development, professional services.to succeed*to be successful in this challenging role you should have*:great influencing skills, proactive and independent approachgood english language skillshighly organizedunderstanding of service business processesthe ability to work across a multi-cultural environmentability to think strategicallybe a strong team playeroutside-in customer-oriented focushigh drive, energy, and ambition levelthe ability to travel internationallyprevious service product development and service systems experience will be an advantagewe offer you a fantastic opportunity to work in one of key roles in operations development, impact business performance with your actions, and chance to collaborate with our experts and network across the globe