*responsibilities*:
responsibilities include but not limited to:
- maintain synchronization in network infrastructure between production & dr environments for payments products, ensure changes /configurations implemented in production are simultaneously implemented in dr environment.
- sop creation as per industry best standards for week long true failovers from network perspective, ensuring customer can run their business seamlessly from dr environment for a week.
- ensure documentation (deployment network diagrams) are timely updated, maintained and peer reviewed.
- when production/uat issues reported by the client and/or implementation team are addressed within acceptable timelines ensure the same changes are implemented in dr simultaneously.
- ability to debug network logs and produce technical solutions associated with data flow or processes involved or performance aspects.
- work closely with the implementation team to understand the process flow, solution challenges if any and work towards implementing & supporting a seamless sync between production & dr infrastructure.
- work closely with the implementation & product teams to explore & reuse tools/processes for effective maintenance of dr network environment.
- ensure automation is introduced wherever possible to maintain network resiliency.
- should focus towards acquiring adequate understanding of network infrastructure of payment products within short span of time.
- regular internal network health checkup to be done and actively own the network domain for dr environment.
- be able to effectively participate in dr plannings, work on rca's, provide dr updates and identify risks with mitigation plans.
- be flexible to learn, collaborate & contribute across teams.
the required skills, knowledge & experience
must have:
- willingness to work in shifts and provide on-call support on rotation including weekends.
- experience as a network administrator or similar role, should possess hands on experience and knowledge in cisco routing, switching, fortigate firewall.
- should have good knowledge and hands on experience f5 load balancing.
- familiarity with general monitoring principles, as well as tools such as site 24 x 7, grafana, solarwind etc.
- strong communication skills both written and verbal, should be able to co-ordinate with cross functional teams.
good to have:
- experience in cloud technologies such as azure, zerto and aws.
- exposure to payments domain and finastra payments products i.e., gpp or p2g is an added advantage, precisely banking and financial domain experience.
- should have exposure of working with tac for different vendors like cisco, azure, fortigate, f5 etc.
netbrain knowledge would be added advantage.
- experience in different automation concepts (ex.
ci/cd, infra as code) and devops tools (ex.
azure devops, jenkins, docker, terraform, chef, etc).
- familiarity with atlassian tools such as jira, snow and confluence.
- technical consulting and implementation experience in client facing projects would be an added advantage.