_founded in 1910, _kone_ _is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle.
our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable.
our operations in over 60 countries around the world has helped us achieve our position as an _innovation and sustainability_ _leader with repeated recognitions by _forbes_, corporate knights for clean capitalism and others._
are you ready to make your next career move to join our team and manage your own local portfolio as a *business analytics and sales support *in mexico city?
- do you feel comfortable with using data modelling techniques to identify ways in which an organization can operate more effectively?
- are you familiar with sap, power bi and salesforce?
- are you able to track sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts?
if you answered a resounding yes to these questions, then we have an amazing opportunity for you!
you will be responsible for:
- analyzing business performance (processes, products, services and systems) by identifying trends, issues requiring attention, and improvement opportunities to make proposals of profitable business decisions that are based on data, analytics, and insights.
- supporting salespersons in back-office tasks (tenders, orders, documents, equipment - sap, tendering tool and crm) and customer inquiries
- maintaining customer data and hierarchies in sap + crm as instructed by salesperson or key account manager
- monitoring the leads and new opportunities in crm and assigns them to right person
- following up the customer's approval of designs and lay-out drawings
- supporting sales in making tenders and orders, creating the order / contract / equipment in sap and maintaining the customer data in crm and sap.
- invoicing and monitoring of overdue payments (in some fl's)
- providing reports and summaries for sales, marketing, installation, delivery, finance managers etc.
you will bring:
- 5+ years of experience in a business analytics and sales support similar position
- bachelor's degree in business administration, industrial engineering or related
- demonstrated knowledge of customer service, sales process, and business analysis
- strong verbal and written communication skills in english/ spanish
- proficiency in sap, power bi and salesforce is a must
- we have the courage to hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because _we believe diversity drives innovation_:_
- we value your authentic self_
- diversity, equity and inclusion is embedded in our strategy and values_
- collaborative, creative and supportive work environment_
- passionate about safety, quality and innovation_
- we care about the communities where we live and work_
- just some of our many benefits include:_
- _competitive salary_
- _flexible work schedule_
- _opportunities to learn and grow_
- _comprehensive health and wellness plans for the entire family_
- _more benefits than required by law_
come share your passion and energy to make a positive impact at kone for our customers and your career!
*beware of recruitment scams*
- we are an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class._
tipo de puesto: tiempo completo
horario:
- lunes a viernes
pregunta(s) de postulación:
- ¿cuál es tu nível de inglés?
- ¿tienes experiência utilizando salesforce o algún otro crm?
- ¿tienes experiência manejando power bi o alguna herramienta similar?
- ¿tienes experiência utilizando sap?
lugar de trabajo: una ubicación