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*sales account manager*location tlaquepaque, mexico*pacesetting.
passionate.
together.
* hella, one of the leading automotive suppliers worldwide, has shaped the industry with innovative lighting systems and vehicle electronics.
in addition, the company is one of the most important partners of the aftermarket and independent workshops.
what motivates us: shaping the mobility of tomorrow and fostering the central market trends such as autonomous driving, efficiency and electrification, connectivity and digitization as well as individualization.
every day, 36,000 employees worldwide are committed to this with passion, know-how and innovative strength.
*your tasks*- ensuring the best possible customer care and satisfaction and usually conducting acquisition activities in accordance with agreed strategies and preparing and conducting presentations.- usually carry out acquisition activities in accordance with agreed strategies and prepare and conduct presentations.- monitoring the market situation, competitor activities, customer requirements and trends to maintain and increase market share in the best possible way over the long term.- informing about customer requirements (general customer potential, product requirements) as well as exploiting the full customer potential and participating in the definition of departmental objectives.- identify, compile and analyze customer requirements based on the hierarchical level; build and maintain personal contact with the customer, define and monitor the action plan and report progress to the customer.- define the contact matrix (purchasing, development, quality and other areas) and integrate the participating internal organization; achieve all aspects of customer satisfaction; forward all customer inquiries and feedback within the organization.- preparing and conducting negotiations, e.g.
acquisitions with a high degree of internationality, change management, cost life cycles, reimbursements, framework agreements.- supporting (global) customers and (global) hella companies as well as strategically important locations in order to obtain production contracts; advising customers, involving hella specialist departments if necessary and preparing and presenting presentations as well as advising on technical and commercial issues.- coordinate, prepare and track visits by internal or external customers, including all related work; participate in trade shows and exhibitions; and assist internal departments in their preparation