*additional information*
*job number*24192569
*job category*sales & marketing
*location*sheraton mexico city maria isabel hotel, paseo de la reforma 325 col. Cuauhtemoc, mexico city, distrito federal, mexico, 6500
*schedule*full time
*located remotely?
*n
*position type* management
*job summary*
the position is accountable for proactively soliciting and handling sales opportunities.
ensures business is turned over properly and in a timely fashion for proper service delivery.
assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.
achieves personal sales goals.
*candidate profile*
*education and experience*
- 2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; 3 years experience in the sales and marketing or related professional area.
or
- 4-year bachelor's degree in business administration, marketing, hotel and restaurant management, or related major; 1 year experience in the sales and marketing or related professional area.
*core work activities*
*building successful relationships that generate sales opportunities*
- works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- builds and strengthens relationships with existing and new customers to enable future bookings.
activities include sales calls, entertainment, fam trips, trade shows, etc.
- develops relationships within community to strengthen and expand customer base for sales opportunities.
- manages and develops relationships with key internal and external stakeholders.
- provides accurate, complete and effective turnover to event management.
*managing sales activities*
- participates in sales calls with members of sales team to acquire new business and/or close on business.
- executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
*using knowledge of market trends and target customer information to maximize revenue*
- identifies new business to achieve personal and location revenue goals.
- understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc.
and knows how to sell against them.
- closes the best opportunities for the location based on market conditions and location needs.
- gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
*providing exceptional customer service*
- supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- services our customers in order to grow share of the account.
- executes and supports the company's customer service standards.
- provides excellent customer service consistent with the daily service basics of the company.
- sets a positive example for guest relations.
- interacts with guests to obtain feedback on product quality and service levels.
- marriott international is an equal opportunity employer.
we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
we are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
when you join the sheraton family, you become a member of its global community.
we've been a place to gather and connect since 1937.
at sheraton, associates create a sense of belonging in more than 400 communities around the world.
we invite, we welcome, and we connect guests through engaging experiences and thoughtful service.
if you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with sheraton.
join us on our mission to be 'the world's gathering place'.
in joining sheraton hotels & resorts, you join a portfolio of brands with marriott international.
*be* where you can do your best work, *begin* your purpose, *belong* to an amazing global team, and *become* the best version of you.