.this role could have responsibility across multiple sites or regionally and is expected to take both a strategic and tactical view of business processes and s4h template management and governance for the cs team.the role works closely with the sap coe team to address business process requirements and technical matters to ensure adherence to the s4h template, and efficient and robust business processes.end to end sap o2c process integration.key responsibilities:identify order management and invoice settlement processes best suited to meet customer requirements in highly complex production environments.cross sbu business processing mapping, impact, and gap assessments to s4h template.lead change management initiatives, effective risk mitigations associated with systems implementations, and redundant business processes.collaborate with the sap coe team on system integrations and support systems integration testing (sit).lead and support the cs team with user acceptance testing (uat), including end-to-end testing.provide onsite training and support to the cs team relative to s4h including establishing and developing other superusers.assist in knowledge/data transfer from one system to another, leading to troubleshoot issues.act in the capacity of cs process lead for new implementations (new plant construction/acquisitions).support business development and solution design teams with designing business processes, enhancing or expanding the s4h template.qualifications:bi-lingual (chinese and english speaking).superior relationship building experiences with effective negotiation skills.proficiency in microsoft office, internet, web-based, and job-specific software applications.super user to expert level in cs process.strong analytical, technical, and business process mapping skills.self-motivated.customer-centric.agile and resilient.about us:here at ppg, we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – every day.ppg: we protect and beautify the worldthrough leadership in innovation, sustainability, and color, ppg helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.
to learn more, visit and follow @ppg on twitter.the ppg wayevery single day at ppg:we partner with customers to create mutual value.we are insightful, dedicated, and proactive.
we have intimate knowledge of the market and our customers.
we focus on practical solutions that make a difference.we are "one ppg" to the world.we are better and stronger together.
we leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.we trust our people every day, in every way.we enable and empower our people to make the right decisions.
we are inclusive, transparent, and respectful