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*job applicant privacy notice*:*onsite network supporter - cdmx*:- publication date: nov 20, 2024- ref.
no: 523043- location: mexico city, mexico city, mx, 06600*who we are.
*together we create *reliable and responsive digital foundations* for the world's businesses, institutions, and communities.learn more on *advancing what matters*the future is our choice*at atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space.
together we bring the diversity of our people's skills and backgrounds to make the right choices with our clients, for our company and for our own futures.
*onsite network supporter - cdmx, benito juarez*l2 support of all incidents*, must respond to all incidents, accept, resolve and/or escalate to the l3 engineering- telecom and it support and configuration (cabling, facilities, firewalls, switches)- virtual servers and cloud support (azure) o basic development knowledge and methodologies (agile methodologies),- knowledge of networking concepts (lan/wan), switching & routing.- knowledge of server administration and operations.- strong technical, logical, organizational, analytical, and problem-solving skills.
*basic duties include*:- assist in performing changes and testing after changes.
perform escalations to vendors and third parties to solve incidents and problems.expert-level experience with cisco routers and switches.knowledge of routing protocols: bgp and eigrp.
excellent troubleshooting skills.excellent customer-facing skills and ability to provide technical descriptions in easy-to-understand terms.highly self-motivated and self-directed, with keen attention to detail.
*minimum requirements*- *education: h.s.
diploma/ged equivalent, and ccna or ccnp*:- *experience: 3-5 years experience required*rewards and benefits*:- wellbeing programs & work-life balance - integration and passion sharing events.- opportunities for professional growth and career advancement.- remote and hybrid working possibilities.- benefits platform -culture, shopping, sport, etc.- continuous learning programs and online courses.- possibility to participate to charity and eco initiatives.
*career path*at atos, as a global leader in secure and decarbonized digital business technology, our purpose is to help design the future of the information space.together we bring the diversity of our people's skills and backgrounds to make the right choices with our clients, for our company and for our own futures.at atos, the future is our choice.choose your career - atos*learn more about us*at atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged.
read more about our commitment here.whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management - tech for good sits at the core of our identity