Job description:key responsibilities:- design and develop compelling short training materials and courses tailored for online delivery, ensuring they are interactive, engaging, and effective for diverse audiences.- schedule and conduct regular training sessions and webinars for both customers and employees, covering a wide range of topics relevant to our services and products.continuously evaluate the effectiveness of training programs, implementing improvements based on feedback and learning outcomes.- stay abreast of the latest trends and technologies in online learning, incorporating innovative approaches and tools into training strategies.- provide support and guidance to learners, addressing their questions and ensuring a positive and productive learning environment.qualifications:- bachelor's degree in education, instructional design, or a related field.
a master's degree is a plus.- minimum of 3 years of experience in an online environment, with a focus on creating and delivering online training or webinars.- expertise in instructional design methodologies and learning management solutions.exceptional communication skills, both written and verbal, with the ability to engage and inspire learners.- proficient in multimedia and web-based training tools, including video editing, presentation software, and elearning authoring tools.strong organizational and time management skills, with the ability to manage multiple projects simultaneously.- a team player with a positive attitude, open to feedback and collaboration.