Egencia - travel consultant - manila, philippines
- do you have a passion for travel and tech?
and want to work for an exciting company that's at the top of their industry?- business travel is back and we're looking for talented individuals to join a team that's working hard to reinvent the industry and make those real-life connections truly seamless once again.- who are we?- egencia is the original category disruptor and the world's leading b2b saas business in travel.
driven by curiosity and backed by industry leading data and customer insights, we're a trusted business travel partner that delivers the best technology and experiences - no matter the odds.- with the support of our partners and travel consultants, and now with the powerful backing of amex gbt, we deliver unrivalled value, while helping companies in over 60 markets meet sustainability goals and prioritize the wellbeing of their travelers.
and we need people like you- why join egencia?- connections matter when it comes to business, and those connections start with our inclusive team of travel enthusiasts and technologists.- our customers love working with us because we know satisfied customers start with a knowledgeable and enthusiastic team to support them.
so, we're committed to creating an inclusive work environment with a diverse workforce.
we make sure every voice is heard.
we trust each other to get great work and we encourage everyone to speak up, speak out, and be themselves.- our culture- we thrive in a culture of curiosity - constantly reinventing for the future.
it's the people that make egencia so special, so we want to make sure they're happy.
we do this by offering flexible working opportunities, competitive packages and by making sure we have fun along the way.- business travel is on the road to recovery, and as part of the world's largest corporate travel marketplace, we're in a strong position to define the future of business travel as we lead the industry into a new era.position overview: marine travel consultant*responsibilities*:
- create bookings and issue tickets, both international and domestic routes for marine clients in amadeus and sabre gds.
this also includes, air, hotel, rail and ground transportation.
- additional responsibilities may include voiding, refunding and ticket re-issuance.
- adhere to company service guidelines, promote and sell corporate-contracts and preferred suppliers
- participate in the training and development programs provided by the company
- maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate.
- any adhoc initiatives as assigned by leaders
requirements / qualifications:
- strong customer focus
- experience in a similar blue-chip corporate travel environment
- strong communication skills - friendly, confident manner with all levels
- experience of web-based booking tools and extensive knowledge of gds systems
- extensive travel knowledge
- presentable, flexible with a desire to succeed
critical competencies:
relationship building:
builds effective relationships through positive communication that motivates and influences others.
is an honest, trustworthy, a valued team member, and actively involved in achieving team objectives.
customer focus:
passionately meets or exceeds customer expectations.
enters the customer's world through listening and understanding.
nurtures relationships by recognizing and delivering on customer needs and opinions.
managing complexity:
can work effectively in a highly complex, diverse, changing environment.
adapts well to and is energized by change whilst maintaining focus on key business goals and personal objectives.
problem solving:
takes initiative to identify current and potential problems and determines the best solution.
involves and/or manages the people and resources required
personal effectiveness:
produces outstanding results both professionally and personally by being proactive and committed.
continually focuses on achieving positive results contributing to egencia's business success.
technical competence: uses technical / job knowledge and experience, incorporating functional skills and broad-based business knowledge, to meet and exceed job requirements / customer expectations.
it is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
location
phl>level 6>ayala triangle gardens
it is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to a