Banamex - gerente regional de tarjetas de crédito - campeche
escolaridad:
licenciatura concluida
experiencia laboral:
2 años de experiencia en ventas
experiencia en atención y servicio al cliente.
conocimientos:
conocimientos deseables en productos financieros básicos y ventas generales.
gestión de equipos de trabajo (aplica para candidatos externos).
gestión de operación con socios comerciales
conocimientos tecnológicos:
manejo de microsoft office, outlook y zoom.
adicionales:
disponibilidad para viajar.
competencias y habilidades:
* empatía
* liderazgo
* facilidad de palabra
* influencia sobre otros
* gestión de tiempo y procesos
* seguimiento
* relaciones estratégicas
* trabajo en equipo
* trabajo por objetivos
* negociación
* visión estratégica
* resolución de conflictos
* sentido de urgencia
* escucha activa
* control de procesos
* autogestión
* coaching
responsibilities:
* conduct performance evaluations, compensation, hiring, disciplinary actions, and termination of team members
* service existing accounts and establish new accounts at designated location or assigned geographical coverage area in order to increase revenue for the bank
* proactively approach citi clients to establish real needs, understand the client and their requirements, and interest them in citi’s products
* provide advice and product information to citi clients as appropriate, outlining features and benefits
* identify cross-selling opportunities to sell other products
* achieve or exceed decided sales targets
* appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
qualifications:
* previous relevant experience preferred
* experience in financial sales, customer service and management required
* proficient computer skills
* proactive leadership and motivational skills
* consistently demonstrates clear and concise written and verbal communication
* creative problem solving and decision-making skills
education:
* bachelor’s degree/university degree or equivalent experience
this job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
job family group: consumer sales
job family: field sales
time type: full time
citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
citigroup inc. and its subsidiaries ("citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review accessibility at citi.
view the eeo is the law poster. View the eeo is the law supplement. View the eeo policy statement. View the pay transparency posting.
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