*siemens - itesa*solicita*:*business analyst / csr*descripción y requisitos*business analyst/csr*essential job functions*- customer request daily follow up- finished goods change requirements from one dc to other dc, prioritize- short- and long-term excess identification and disposition- backorder root cause analysis- detail working level reports- develop a working relationship with sales management, finance, and operations*summary of requirements (qualifications, experience, skills)*- bachelor's degree in operations, business, finance, economics, or supply chain management- experience from 3 to 5 years- profound knowledge of sap, excel and other tool that guarantee effective analysis in terms of business needs- communication skills english spanish (verbal and written)- ability to multi task- coursework or experience with sales operations or demand/supply balancingpuesto: servicio al cliente*información adicional*- tipo de contrato: permanente- salario: negociable- pais: mexico- estado o region: chihuahua- ciudad: ciudad juarez